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Hey! It’s Charlotte from the customer service team 😊 One of the most common questions I get is “how do I create custom embossings?” so I’ve put together a super simple Canva tutorial to help you out! Why Canva? Canva is an easy-to-use online design tool that makes design accessible to everyone —no need for complex software like Illustrator! With a library full of modern fonts and illustrations, your ability to create beautiful, custom embossing designs for your clients is endless. 1) Gather Inspiration Start by heading to Pinterest to collect inspiration for your To View More >>
This entry was posted in Marketing by Alexandria Baugh
Personally, I've had nothing to do with school photographers since I lined up for my own class photos, but I do pay attention to what Queensberry's clients do, and they're an important subset of our customer base. I think there's a lot to learn from them because they're serious about business and big on "systems". They need to be, given that a school gig might involve dozens of classes, each with thirty-odd kids, most of them with parents — potential customers — whom they've never met. Imagine if the way it worked was that they all emailed, To View More >>
Queensberry only sell to approved professional photographers and album designers. However we do get lots of enquiries from people wanting their own album, often to celebrate a wedding, reunion, new babe, family photo shoot or travel adventure. We'd like to help you if we can, so here are two ways to order a Queensberry album if you're not a professional photographer. Talk to your photographer If the photos you want to use were taken by a professional photographer we can only use them if your photographer places the order on your behalf or with the photographer's written permission. So start To View More >>
This entry was posted in Product Updates by Alexandria Baugh
Whether you’re just getting started with Queensberry, or you've been with us a while and want to revamp your product offering, we know it can all seem a bit daunting. Especially for newbies there's a lot to learn — new ordering systems, new terminology, different page types, optional extras etc. Don't worry, we're here to help, and it's not that hard really! One of the few good things to come out of 2020 is that we're now all used to Zoom calls, and you can now pre-book these with us at a time to suit you. A one-on-one "face-to-face" session is a great way to get you sorted. To View More >>
This entry was posted in Product Updates by Alexandria Baugh

Right now we're in the middle of the pre-Christmas rush. You too, we know! The traffic is heavier on the roads, and faster and more aggressive. The malls are packed, the couriers run off their feet. And now the questions on every Queensberry client's mind are, will I get my order before Christmas — and why will you be closing down over the holidays??? The holiday season stress-tests many businesses, but especially companies like Queensberry, so they're good questions, and deserve an answer… Our challenge Before Christmas, as this little graphic shows, our orders increase by at To View More >>
This entry was posted in by Ian Baugh
In many markets Covid is likely to limit the size of weddings — and therefore wedding photography — for some months yet. And with all the restrictions and uncertainty many weddings are likely to be postponed until next season. But there's an upside! Any 2020 weddings delayed until 2021 and 2022 could make those years busier than normal! Which will be a great "problem" to have, as long as you can cope with the extra work. What that means… • This year albums will be very important as a way to maximise revenue and profit from wedding clients — both current To View More >>
This entry was posted in Marketing by joanne newman
Last Update 12 August, 2020 Hi everyone, As you may know, after a local community outbreak Auckland is back to Covid Level 3, at least until the end of this week, with the rest of New Zealand at Level 2. As previously, we are able to continue working under Level 3, but with certain limitations: — All our “desk-based” staff, including customer support, order processing, admin, colour correction and album design can now work from home, and will continue to do so. — We cannot allow customer contact of any kind. That includes order pickups from the Bindery. — Our Bindery To View More >>
This entry was posted in by Alexandria Baugh

More updates to our Frame range. Let us know what you think! Circle apertures: Circles have made a comeback, can you believe it? After many requests we've just added them to our frame collection. Just select a template from our range for matted or un-matted frames when setting up your order in Workspace. Torn edge floating prints: Torn edge floating prints are available for frame sizes 10x8 and above. They're super impressive and look great big or small. They are only available with Fine Art printing and single apertures. Select Floating, torn edge, To View More >>
This entry was posted in Product Updates by Alexandria Baugh

Studios who want to offer "everything Queensberry" have found our starter kits and treasure boxes very useful in the past, but increasingly the data tells us that • Sample Albums are far more effective sales tools, and • not everyone wants to offer all our materials or colours! In fact many studios show nothing but their samples, and offer alternatives only if they're asked. Which is why we’ve redesigned our cover swatches and paper samplers to make them more affordable, and also more flexible — so you can show what you want To View More >>
This entry was posted in , by Alexandria Baugh

The lead up to the holidays can be a very lucrative time for photographers, but it can also put pressure on getting product orders in on time, so your clients can have them for the holidays. One way to be very prepared is to bulk order Slip-in Mats and Studio Boxes. In Pearl or Carbon Buckram, these Boxes sell themselves. You can personalise them with your own logo on the lid. Branding products like this turns them into your silent salesmen when your clients take them home. Any unsold boxes or mats can carefully be tucked away for your next print reveal. If you’re printing your own photos, To View More >>
This entry was posted in , by Victoria Hollings
Email: info@queensberry.com
Free Phone Numbers:
New Zealand: 0800 905 905
Australia: 1800 146 251
USA: +18668350851
UK: 0800 808 5271
Canada: +1 855 581 0370